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SRB5 | What we did and how we did it...
One
of the most interesting and innovative things about the SRB5 Participation
Programme is the process we used to consult with hard to reach groups.
You
can fInd out more about the process by reading our reports
but we recommend that you read the following note first if you are new
to the SRB5 participation programme.
A
brief introduction to the SRB5 Participation Programme
The
SRB5 Participation Programme Consultation is the largest consultation
exercise ever carried out by Brighton and Hove. More than 5,800 people
took part in the consultation in Brighton and Hove in a programme of work
that ran from June 2000 to April 2001.
Who
was consulted?
The
people consulted came from 11 Neighbourhoods.Six neighbourhoods were
consulted at primary level (dedicated survey teams working exclusively
on SRB5):
- Coldean
- Kingswood/Milner/Tarner
- Hollingbury
- Regency
- South
Portslade
- Woodingdean
Five
neighbourhoods were consulted at secondary level - incorporating previous
local consultations and working through pre existing local community
development agencies:
- Bevendean
- Clarendon/Vallance
- Hollingdean
- Poets'
Corner
- Queens
Park/Craven Vale
Ten
Communities of Interest were reached through specifically commissioned
voluntary agencies
- Black
Minority Ethnic groups
- Disabled
people
- Lesbian,
Gay, Bisexual and Transgender people
- Homeless
people
- Mental
health service users
- Older
people
- People
with HIV
- Substance/alcohol
mis-users
- Women
- Young
people
Lead
Agencies
Lead
agencies for each of the community of interest consultations and the
co-ordinator of the neighbourhood consultations, the Hangleton and Knoll
Project, came together with representatives from the University of Brighton
and the Primary Care Group to form the Programme's Research and Consultation
Group. The group was led by the SRB5 Programme Co-ordinator.
A Supportive
Approach
The
Research and Consultation Group developed both a 'core curriculum' with
ten key themes and the detailed process and implementation plan for
the consultations. The Research and Consultation Group met on a regular
basis throughout to maintain quality control, share information and
best practice and to plan further stages together.
Training
was set up and delivered, to ensure that all volunteers and staff involved
in the process had a common understanding of the purpose of the consultation
and the role of SRB5. The training also provided introductory briefings
on individual consultation techniques, research methodology and ethics,
focus group facilitation and programme co-ordination.
A Common
Approach to Research
The
University of Brighton developed a pro forma report for use by the groups
carrying out the consultation. The University reviewed previous relevant
local research and consultation results and validated questionnaires
and research methods employed. Finally the University team undertook
analysis of the detailed findings reports from lead agencies and collaborated
with the programme Co-ordinator in the production of final reports.
Feedback
Events
Initial
results were shared in a programme of feedback events which also invited
community representatives to develop potential actions towards solutions
and indicators of success. Agencies
and consultees alike were enthusiastic about the SRB5 process and most
commented they had gained something from the experience.
If
one difficulty should be highlighted, it would be that a consultation
of this size and quality, inevitably leads to the expectation of action
by the responsible authorities, either immediately or shortly after
the consultation period. It is vital that the momentum SRB5 has built
through this exercise is not lost and that people have the opportunity
to become further involved in action and implementation as soon as possible.
Reaching
a Wider Range of People
Overall
our view on programme strategy is that although it included a wide range
of approaches and methodologies, and that this complicated the summarising
of findings, the strategy employed enabled SRB5 to reach a wider range
of people and viewpoints than any other practicable alternative.
It
also carried the important benefit of enhancing cross-agency understanding
and co-operation as a result of the experience of working constructively
together on the Research and Consultation Group.
Download
the full version of reports
Look at the results of the process
home
results I
what we did I communities I
themes I what next? I
download reports I contact
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